Broadcast, support, automate and sell from one customer engagement workspace built around official WhatsApp Business Platform workflows.
Team Inbox • Broadcasts • Template Builder • AI Agents • Human Handoff
Prepare approved templates, organize contacts and run customer communication from the same workspace your team uses for one-to-one support.
Move from campaign to conversation to automation without changing platforms.
Configure business instructions, long-term memory, API Skills and human handoff. Use MAD DIGITAL AI or bring your own key for Gemini, OpenAI, Claude or Grok.
Explore AI Agents →Keep conversations visible to your team and switch between AI and human replies.
Learn more →Create templates inside the customer workspace and sync Meta approval status.
Learn more →Launch approved campaigns from organized customer lists.
Learn more →Use flows and rules to handle repetitive customer interactions.
Learn more →Connect, communicate, automate and hand off without losing customer context.
Let your AI assistant handle common questions, then let an authorized team member take over whenever a conversation needs personal attention.
Register your business and start from the customer dashboard.
Use the connection flow for your eligible WhatsApp Business account.
Create approved templates and set your AI assistant rules.
Use inbox, broadcasts and automation with human control.
We do not charge a platform fee for receiving incoming messages. Receiving a message is never counted against your plan's monthly outgoing-message limit, your AI reply allowance or any add-on quota, and nothing is deducted from your wallet. Messages you send are charged as shown below.
See message pricing →Choose a plan and upgrade whenever your team grows.
15-day full-feature trial with 1 WhatsApp number, Team Inbox, AI Agent, broadcasts, automations, contacts, templates and 250 managed AI replies. No subscription charge during the trial. Meta WhatsApp messaging charges are billed separately.
No subscription charge for 15 days. Meta WhatsApp messaging charges are billed separately.
A flexible WhatsApp workspace plan for growing teams.
A flexible WhatsApp workspace plan for growing teams.
Use connected WhatsApp Business accounts for team inbox conversations, template management, broadcasts, contacts, automation and AI-assisted replies based on the features enabled for your plan.
The platform is designed for customer workspaces to connect eligible WhatsApp Business accounts through the configured onboarding flow.
Yes. Customers can build templates in their workspace and submit them to Meta for review. Approved templates can then be used in supported messaging flows.
Yes. Human takeover lets authorized users pause AI handling for a conversation and return control later.
Yes. Public CMS pages remain editable from Admin → Website Builder, and pricing continues to come from your admin plan configuration.
Bring conversations, contacts, templates, campaigns and AI-assisted support into one clean workspace without losing human control.
Manage customer conversations from one inbox with assignment, status visibility and human takeover.
Explore inbox →Create a separate AI assistant for each connected WhatsApp number with its own tone, instructions and knowledge.
Explore AI agents →Create and sync WhatsApp templates, review approval status and use approved templates when a service window is closed.
Explore templates →Prepare targeted template campaigns, manage audiences and keep campaign activity visible from the dashboard.
Explore broadcasts →Keep contact details, tags and conversation context connected so your team has the right information when replying.
See CRM features →Connect workflows, webhooks and business tools while keeping WhatsApp messaging inside the same workspace.
Explore integrations →Each workspace can configure AI agents around its own business context. Assign different agents to sales, support or another connected number, then let a human take over whenever needed.
The setup flow keeps business assets, messaging and workspace tools connected in one place.
Register your business workspace and invite the team members who need access.
Use the Meta connection flow to connect an eligible WhatsApp Business account and number.
Sync templates, add contacts, configure AI agents and prepare automations.
Reply, send approved templates, monitor statuses and hand conversations between AI and people.
MAD DIGITAL is designed around a workspace-first model so each customer manages their own WhatsApp connection, templates, contacts and AI configuration.
Customer workspaces keep their connected numbers, contacts, conversations and AI settings separated.
Pause AI for a conversation, let a team member reply, then return the conversation to automation when appropriate.
Use webhook-driven message statuses to keep sent, delivered, read and failed activity visible in the workspace.
When free-form messaging is not available, use approved templates instead of forcing an unsupported message flow.
Connect your business, create approved templates and keep human agents in control.