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Terms of Service

These terms govern use of MAD DIGITAL AI, including messaging, automation, AI and WhatsApp Business Platform integrations.

1. Acceptance

By creating an account or using MAD DIGITAL AI, you agree to these Terms and applicable platform policies.

2. Business use

You must have authority to connect and manage the business accounts, phone numbers, contacts and other assets used with the service.

3. Responsible messaging

You are responsible for required consent, opt-out requests, approved templates where required, and applicable messaging and privacy rules.

4. Prohibited use

You may not use the service for unlawful, deceptive, abusive, malicious or unauthorized activity or to bypass Meta/WhatsApp policies.

5. Third-party services

Features may depend on Meta/WhatsApp, hosting, email, payment and AI services. Their policies and availability may change.

6. Account security

You are responsible for safeguarding account credentials, tokens and administrator access.

7. Service changes

We may update features to maintain security, reliability, compliance or compatibility.

8. Data and privacy

See the Privacy Policy and Data Deletion page.

9. Disclaimer

We do not guarantee uninterrupted third-party API availability, delivery of every message, or approval of every Meta asset, template or permission.

10. Contact

Email [email protected].

Ready to put this workflow into action?

Create a workspace or contact the MAD DIGITAL team for help with setup.